Does your business need a hassle-free solution to ship your goods?
If you said yes, it might be time to invest in freight forwarder services. But what is a freight forwarder and why is it important for your business?
Using a freight forwarder can save you a lot of time. And allow you to concentrate on other important aspects of your business. But with so many companies out there, it can be hard to know which one is right for you.
Take these 8 considerations into mind when it comes to choosing the best freight forwarding service.
1. Do Your Research
Familiarize yourself with the different types of services a freight forwarder provides. But don’t do your research based on price. Moving freight is a complicated process and a cheap price won’t always equate to a high level of service.
2. Be Clear About What You Want
Determine your business’s needs. What type of services do you want? How are they transported? How big is your shipment? How often do you need their services?
This will make it easier to pinpoint the best company for you.
3. Ensure Your Needs Are Met
Don’t be afraid to ask questions. Make sure you know who will be handling the shipments from start to finish.
If there is a problem, who will be the first point of call? How can you track the status of your shipments? And how often are these updates?
4. Consider Industry Experience
A good freight forwarding service must be able to deliver on its promises and have a good reputation. You should also consider whether they have experience in shipping your type of cargo, whether they deliver on time, and how well they handle issues.
5. Are They Technologically Advanced?
Not knowing where your goods are can be stressful. Reduce your stress by choosing a freight service with technologically advanced software. This will give you real-time shipment status and the added security that your data is safe.
6. Do They Have Global Connections?
A well-connected company can facilitate your shipment to where it needs to go. Make sure they have a wide range of contacts in the U.S. and overseas. They will also be better equipped to handle problems and can expand your reach into the global market.
7. Try Out Their Customer Service
Customer service is key to any business. Do you feel comfortable talking to them over the phone? Are they good communicators? What is their level of service?
And do they offer shipment tracking, notifications, and a point of contact if you have any questions?
8. Check Permits and Documentation
Freight forwarding services are required to carry certain permits when importing and exporting. This is especially important for dangerous goods. Make sure you ask to see whether they have the appropriate documentation for your goods.
Choose the Best Freight Forwarder Today
A good freight forwarder can reduce a lot of the stress that comes with logistics and supply chain management.
And knowing how to choose a freight forwarder shouldn’t be a complicated experience.