2020 was challenging for all businesses, including shipping and logistics. With international borders getting sealed and travel and delivery restrictions imposed worldwide in the wake of COVID-19, the industry has had to reinvent to sustain itself.
The changing landscape and growing technology have given rise to several misconceptions about the shipping and logistics industry. Here, we debunk the five most popular ones.
You can manage a transport network on a spreadsheet
Supply chain managers believe that the only technology they need to use is a spreadsheet and that all the other available tools to plan, manage, and track shipments are unnecessary. It’s a myth that can cause a lot of damage to your business. Using the latest technology can help you operate a lot more efficiently in far less time. Some AI software can track, manage, and provide customer support all at once, leaving you with enough time and energy to focus on your company’s core demands.
The ‘Amazon effect’ will fade
With the global pandemic restricting movement, people assumed that the effect of Amazon’s promise of making deliveries within 1-2 days for its prime customers would fade. It hasn’t. It’s 2021, the pandemic is still on, and businesses and consumers still expect fast deliveries.
The Amazon effect is here to stay. If anything, it will only get stronger. People expect shipping companies and product deliveries to do only better. Therefore, it is high time that you use technology to fast-track your operations and delivery systems.
AI will solve every supply chain problem
Artificial Intelligence has transformed the way shipping and logistics work. Though it is beneficial in several ways and reduces labor, it cannot solve everything. You need a robust AI platform to reap any real benefits. Otherwise, it will create more problems than it will solve. You will also need the right software and a proficient IT team to maintain that platform.
You cannot know your shipment’s whereabouts
It was accurate ten years ago. But now, with the easy availability of technologies like GPS and IoT, you can track your shipments in real-time. You no longer have to worry about losing your valuables in transit.
Timely deliveries are ideal but not essential
If you think that you can run your business without optimal delivery services, you are wrong. Timely deliveries are an essential part of customer satisfaction and customer retention. Even a delay of 24 hours in delivering products ordered with strict timelines can lead to customer loss. Therefore, having a robust shipping and logistics delivery system is a must for every business.
If you are looking for the best software for a logistics company to connect you directly with shippers and haulers without intermediary interference, HaulerHub should be your one-stop destination. We use innovative technology to link you digitally with shippers and haulers, eliminating all intermediaries from the equation. It allows you to get the job done quicker and with less money. Sign up today to ship or haul goods with ease. You can also call us at +1 347-349-0152 or drop an email at firstname.lastname@example.org to know more.